Care360 EHR Vs NextGen EHR- A Comparison by Features

Find the Best EHR System for You by comparing top features, pricing models, mobile apps, ease of use, integrations, and customer support as parameters for users to compare the two and select the best software. NextGen EHR Vs. Care360 EHR is based on some of the most essential and required medical features.

  • Top Features
    Care360 EHR, now known as Quanum EHR, is a versatile web-based solution that can support a small, independent doctor’s office or a more considerable multi-specialty physician practice. In addition, this cloud-based software can accommodate many improvements in handling digital files, patient care, and health data. Important Features are
    • E-Prescribing: In addition to managing patient eligibility, coverage, and copay information, user physicians can chart, order, and renew prescriptions 24/7 from any location.
    • Patient Portal: Physicians can send and receive messages, keep patient-visit notes, create an electronic record of communications with patients, and more. On the other hand, patients can use the portal for things like tracking their health, viewing lab results, and sharing medical information with doctors.
    • Data Diagnostic: Data diagnostics deliver insights to user physicians when and where they need them while expanding available data sources with a large set of clinical, claims quality, and lab data for decision support.
    • Electronic Prior Authorization (EPA): By integrating directly with the EHR, EPA helps healthcare professionals quickly obtain automated prior authorizations at the point of care.
    • Electronic Lab Management: Quest Lab Stewardship helps optimize user lab test decisions by producing better outcomes and lowering costs.
      NextGen Healthcare offers NextGen Office—a cloud-based EHR – specifically designed for private practices. NextGen Office is a fully integrated practice management solution that includes specialty-specific content, a claims clearinghouse, and an easy-to-use patient portal. The company develops and sells electronic health record (EHR) software and practice management systems to the healthcare industry. In addition, NextGen Healthcare provides population health, financial management, and clinical solutions for medical and dental practices.
  • Administrative
    • Workflow Management: Ensures that user staff and existing systems support user business needs, requirements, and patients.
      Billing: Supports or provides built-in billing and invoicing functionality, taking care of specialty-specific requirements.
    • Security and Authorization: Protects patient data and facilitates the creation and tiering of user credentials when accessing data
    • Practice Management: Supports and automates the daily tasks and responsibilities of mental health practice.
    • Insurance Management: Processes and manages insurance claims and policies. Integrates with patient billing
    • HIPAA Compliance: Ensures that mental health practice operations adhere to and meet HIPAA regulations to protect, audit, and secure sensitive data.


  • Patient Records: Allows for storage, access, viewing, and tracking of patient notes, charts, and assessments.
  • Documentation: Centralizes the storage and maintenance of documentation and forms, including assessments, evaluations, treatment plans, progress notes, and clinical documentation.
  • E-Prescription: Facilitates electronic prescribing, screening, note-taking, and recalling of medication.


  • Clearinghouse Integration – Revenue Cycle Management (RCM): Streamlines any communication and data sharing between provider and clearinghouse
  • Billing Automation – Revenue Cycle Management (RCM): Automates manual financial management tasks to reduce errors.


  • Electronic Submissions-Healthcare Claims Management: Supports electronically uploading and sending of healthcare insurance claims.
  • Claims Process Workflow – Healthcare Claims Management: It provides or facilitates a structured process to support the entire claims lifecycle.
  1. Pricing
    Care360 EHR offers a user-based monthly prescription-per user, per month. The cost is included in the subscription fee. Recurring charges are equivalent to the monthly subscription fee based on the number of users, add-on features, and training services. Care 360 is an affordable EHR system with a sound support system and is highly customizable. It starts at $250 per user per month, consisting of flexible plans well-suited for small practices.
    NextGen EHR Healthcare has not provided pricing information for this product or service.
  2. Ease of use
    The Care360 EHR app is simple enough that physicians and other users do not have to overcome a significant learning curve to use the program effectively. Users rate it 3.5/5 in ease of use.
    Whereas, Next Gen Software is a fully integrated practice management solution that includes specialty-specific content, a claims clearinghouse, and an easy-to-use patient portal. It scores 4/5 for Ease-of-use.
  3. Mobile Apps
    Care360 EHR app works with IOS, Android, Windows Mobile, BlackBerry.
    On the other hand, NextGen EHR works on any tablet, or laptop (Apple or Windows), is touchscreen-enabled, compatible with all browsers, and is HIPAA compliant.
  4. Integrations
    Care360 EHR- MyQuest Patient Portal enables providers and patients to stay connected using a secure, HIPAA-compliant website. Care360 EHR with the MyQuest patient portal provides all the functionality required to meet the patient engagement objectives under the CMS EHR Incentive Program. However, it doesn’t support integration with labs other than Quest Diagnostics.
    NextGen EHR enables integration with electronic health records (EHRs) for practical information flow and integration with Billing Software. Facilitates the integration between telemedicine platform and existing EHR
  5. Customer Support
    Both apps offer Customer service 24 hours a day to provide effective and quick solutions to problems. Whereas, Care360 EHR offers online and onsite training courses are provided — the cost will vary depending on which courses are chosen.
  6. Setup
    Care360 EHR implementation services are provided via a team of experts
    NextGen Office is a cloud-based EHR designed to support user practice growth, save staff time, and increase patient volume.
  7. Reports
    Care360 EHR reviews reveal that it can handle all of these tasks, including file documentation, claim management, insurance verification, patient engagement, and clinical decision support. The accuracy of the results acquired by Care360 EHR is beyond a shadow of a doubt. Furthermore, with unlimited mobile access, today’s technology optimizes patient outcomes. The practice management tool is Care360’s most valuable asset because it supports front-desk managers with unwavering dedication.
    Another part of the Care360 EHR design aims to improve revenue cycle management and provide technology solutions through a digital medical billing tool set. Medical billing service features in this EHR software product allow a provider office to control projected revenue more firmly and save time and money in the claims handling process.
    NextGen EHR analytics features enable population health management and risk stratification to help practices accurately identify gaps in care and achieve clinical and financial value. NextGen Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. It also provides rules-based charge creation, claims scrubbing, and processing, supporting A/R management, collections, and reporting.

    Final Thoughts
    Care360 EHR addresses the electronic health record itself – modules in the EHR software system help doctors enter essential health information. Other parts of the system help with ordering tests and procedures. Some of the product limitations include: Users cannot build customized templates, it doesn’t provide a robust billing system, Users aren’t allowed to rename or edit the name of a document, and it doesn’t allow users upload patient notes for multiple doctor’s visits
    NextGen Healthcare delivers a comprehensive, integrated technology and services platform tailored to fit the needs of ambulatory and specialty practices of all sizes. User healthcare organizations can benefit from robust technology and professional services that integrate with user EHR and PM systems.
    NextGen EHR offers fewer features as compared to care360 EHR. On the other hand, Care360 EHR is more expensive to implement (TCO) than NextGen Enterprise EHR.

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